Burger King - Shift Supervisor
SHIFT MANAGER JOB DESCRIPTION
You’re ready for a job that sizzles with potential. That’s because a BK® restaurant leadership position is more than a job – it’s an opportunity. It’s a chance to see what you’re made of, be challenged, and take hold of your future. And with enough time, training and experience, you’ll have the tools to take that next step towards making it big.
You’re ready for a job that sizzles with potential. That’s because a BK® restaurant leadership position is more than a job – it’s an opportunity. It’s a chance to see what you’re made of, be challenged, and take hold of your future. And with enough time, training and experience, you’ll have the tools to take that next step towards making it big.
EXPERIENCE/EDUCATION:
Six months of related (either directly or indirectly) work experience representing continuous learning, ion of all required internal curriculums
Six months of related (either directly or indirectly) work experience representing continuous learning, ion of all required internal curriculums
RESPONSIBILITIES:
Responsible for restaurant operations during assigned shifts, including opening & closing restaurant
Provides production direction to team members in a clear and concise way
Sets an example for team members by working hard to implement shift plan and ensure swift and smooth production
Delegates in a way that encourages team to work together during shift to ensure the restaurant operates to company standards
Demonstrates patience and a positive attitude with team
Motivates team members to exceed customer expectations with food and friendly service in clean surroundings.
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Works with team to act on customer feedback and resolve customer complaints in a timely, friendly and professional manner
Directs, trains and motivates team members during shift on each of the workstations
Adheres to compliance of government regulations, Market Policy, food safety, National Security Policy, operations and policies and procedures relating to all activities in the restaurant during the shift
Takes initiative to immediately report violations of safety, sanitation or security policies to restaurant management and perform short-term solutions
Motivates team members to comply with loss control procedures and to maintain a safe and secure environment for customers and other team members
Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
Ensure restaurant is ready for peak revenue periods by utilizing appropriate planning and projection tools
Assists in ensuring sales and profit targets are met
Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
Ensure team member uniforms and appearances are neat, professional, clean at all times and meet necessary requirements
Monitors and maintains correct inventory levels (product & supply) and notifies management when levels are low
Assists with ordering as assigned
Minimum Qualifications:
High school diploma or GED
18 years of age or older
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